Students will gain knowledge and skills related to service quality management, marketing, revenue management, human resource management, events and tourism development in the hospitality and tourism industry.
Courses throughout the program address topics such as globalization, diversity and innovations in a variety of hospitality and tourism sectors. Sustainability and ethical practices are core themes explored throughout the program.
Our program also equips students with skills and knowledge to lead and innovate through disruption. Students will be prepared to take on industry changes as they progress through their career.
Additionally, students will learn how to make evidence-based decisions and plans for improvement through courses in financial management, data analytics and applied research methods specific to the hospitality and tourism industry.
The program culminates in a capstone course where students directly apply the knowledge and skills they gained throughout the program to address an opportunity for innovation within a hospitality and tourism business or organizational unit.
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This program is designed for working professionals who are looking to advance their careers in hospitality and tourism or transition into the field. Career outcomes can vary, depending on a student’s level of experience.
- Individuals currently working in hospitality and tourism and looking to advance their careers
- Individuals currently working as staff or supervisors seeking to advance to mid- or senior-level management
- Current managers seeking to their hone skills and further advance their careers
- Job changers moving into hospitality and tourism