USC Complaint Resolution
- Complaints regarding discrimination, harassment, and retaliation relating to protected characteristics are managed by the Office of Civil Rights Compliance
- Please review the USC Student Handbook section “Selected Academic Policies” for procedures on academic dispute policies.
If you have a problem with any USC online program that cannot be resolved internally, you may file a complaint about USC with your state of residence by referring to the US Department of Education State Contacts List. Please note: This is an external page and is maintained by the US Department of Education. Some information may not be up to date.
USC is accredited by the Western Association of Schools and Colleges Sr. Information on the WASC complaint policy can be found on the WASC website.
An individual may also contact the California Bureau for Private Postsecondary Education for review of a complaint. The bureau may be contacted at:
Bureau for Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818