Complaint Resolution

Most student concerns can be resolved using the USC process described in SCampus. The University of Southern California is currently licensed or authorized in various states. 

A copy of the 2016 official USC Student Grievance procedure can also be found here: student-grievance-policies

If you have a problem with any USC online program that cannot be resolved internally, you may file a complaint about USC with your state of residence by referring to the following contact list  organized by state.

An individual may contact the Bureau for Private Postsecondary Education for review of a complaint. The bureau may be contacted at:

2535 Capitol Oaks Drive
Suite 400
Sacramento, CA 95833
http://www.bppe.ca.gov
Telephone: (916) 431-6924
Fax: (916) 263-1897